Virtual Assistant giana@gianapaolino.com

Ace Assistance for Small Business

Time is Money

How I can help make your time more cost efficient:

General Virtual Assistant Services

calendar management & scheduling - collecting documents for tax season - coordinating with vendors -creating forms - customer inquiries - drafting email responses & letters - email management - invoicing - monitoring voice mail - preparing agendas -processing orders, payments & refunds - payment reminders - spreadsheets - travel arrangements - updating records -

computer teacher for 50 and up -

Please ask me about anything that isn't listed.

Design/Creative

monthly e-newsletter and announcements - logo design -

image editing - updating website - LinkedIn - formatting blog posts -

replying to comments - editing and proofreading - invitations-

best foot forward profiles for dating sites -

your BFF for help with decorating project -

Please ask me about anything that isn't listed.

The Skinny on me

adaptable, calm and patient, confident collaborator, excellent communicator, flexible, fine tuned interpersonal skills, maniac multitasker,

overly organized, problem solver

My Peeps– types of clients I work with

accountants, alarm installers, appliance repair, appraisers, builders, chimney sweeps, electricians, personal trainers, home repair, landscapers, music teachers, plumbers, snow plow, surveyors, solo practitioner attorneys.

There is no limit!

Been There, Done That !

Palumbo Law, LLC

Probate and Real Estate paralegal support: document preparation • drafted correspondence • client invoicing and communication • maintained electronic and paper files • primary contact for major RI and MA developer: new construction condominium seller’s closings • monthly e-newsletter: theme, design, content and photography

Yale School of Medicine, Pediatric Gastroenterology & Hepatology

administrative support to 9 faculty members, 3 fellows, post-docs, nurses, research assistant • provided department policies/procedures information• edited outgoing correspondence • answered/screened calls • travel arrangements • maintained calendars • expense reports • scheduled patient appointments • coordinated/maintained call schedule • prepared candidate interview itineraries • onboarded new employees • website updates

• designed and created the Pediatric Pulse monthly department e-newsletter

Yale School of Drama/Repertory Theatre Business Office

identified and resolved errors in financial documents • payroll and deposit/transfer of funds • instructed personnel on financial policies, procedures and form completion • developed interoffice procedures • liaison between business office and Yale’s financial management services department • petty cash cashier • I-9 certifier

Shoreline Center for Wholistic Health

marketed 20 practitioners via web and print advertising • communicated with current and potential clients • wrote and designed monthly e-newsletter to 800 recipients • managed office space and associated rent • scheduled events and open houses